Refund Policy
Last updated: October 8, 2026
Note: this refund policy is written in plain language for a small subscription service. It is general information, not legal advice for any specific country; an independent legal review is recommended.
How refunds work
We want choosing IPTV Subscription UK to feel safe. This page explains when a refund applies to the Free 24-Hour Trial and to our plans (1 Month, 3 Months, 6 Months, 12 Months).
About the trial
Because the trial costs nothing, refunds do not apply to it. Any problem on our end with the trial is fixed on request.
Subscriptions
Faults on our end, such as missing or broken activation details, are fixed or refunded if you contact us within 7 days of buying.
For picture-quality concerns, we first help you check your connection, device, and settings, then review refund requests individually.
What is excluded
- Accounts suspended for breaking the Terms of Use, such as sharing a login
- Problems caused only by your own internet connection or device
- Change of mind after using a large part of the plan
Making a request
Use our contact form with your order email address and a brief explanation.
Processing
Approved refunds go back to the original payment method; your provider may take several business days.
Updates and related pages
This policy may change over time. Related: pricing, free trial, and terms.